Información de contacto

If you have any questions about your order, shipping, returns, or our products, we’re here to help.

CUSTOMER SUPPORT

📩 Email: info@vlloura.com
🕒 Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)
⏱️ Response Time: We typically reply within 24–48 hours on business days.

ORDER HELP

To help us assist you faster, please include:

• Your order number

• The email used at checkout

• Photos/videos if the issue is related to damage or defects

RETURNS

Please contact us first before returning any item. Returns sent without authorization may not be accepted. Return instructions will be provided after we review your request.

BUSINESS INFORMATION

Store Name: Vlloura
Location: Ontario, Canada